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We own a 2004 build with icos ideal boiler and oso hot water tank, we moved in last summer. We have noticed sometimes the central heating isn't on when expected. We have a honeywell room stat. If we check to boiler it shows no call to be on. If we turn down then up the stat, the boiler...

In the pictures you are looking at our side of a shared garage. Neighbour's side has the down pipe. As soon as it rains the end closest to us overflows, not because of blockage but because there is insufficient incline. Trouble is, our side already has roof tiles virtually inside it. Looking...

I'm sure this has been answered before but I'm having difficulty narrowing down my question. Bought a "bar" style light for the kitchen. Removed the existing rose but the three wires are not long enough for me to make the connection into the screw connection block which for some reason is...

We've just bought and moved into a new house. It's a 2004 build with four double bedrooms across 2.5 stories. There's an Ideal Icos HE18 boiler in the kitchen and a standard Honeywell room thermostat placed centrally on the ground floor. The two main bedrooms each have an en suite room with...

Hi, Got a Fluidmaster Pro to replace and old ball cock thing with a leaky valve. Trouble is the inlet hole is at the bottom in the corner and quite frankly the fit is terrible and leaks water like crazy even when hand-tight. The instructions say (in bold) not to use any plumbers putty. I...

Hi, Living in a 2005 build house and the tun dish regularly now has tepid water dripping steadily when the hot water is switched on. This is after I had already recharged the air gap at the top of the tank (OSO indirect 20 RI) days ago. Am I looking at a malfunctioning valve now? One for a...

Photo of ours: Firstly the shower head is very slightly dripping all night. Somewhat annoying. Secondly since our plumber released the air in the hot water tank and said we might get hotter water the shower has in fact really been steaming hot. We need to add much more cold now. It...

So to me it's a shower head. And it's now leaking at the joint with the hose. But there's a few of these available from Bristan and I've no idea what we have nor which particular parts I'd be needing. You can see the problem - pretty obvious. I've found a site called showerdoc but their...