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  1. BGcangodie

    glow-worm 30cxi problems

    Like the above said check EV should have 0.7bar(10psi) and after that the most common one is the hose from the top of the pump block to the EV will be choked up completely.
  2. BGcangodie

    glow worm 30sxi boiler

    F12 "initially" means a fault between the main PCB and the user interface PCB (display board) loose connection or damaged harness. It can on glow worm's be linked into a few other things such as thermistors damp, loose or out of range, if it is the old IRIS style PCB check the fuse on the DC fan...
  3. BGcangodie

    BETACOM GLOW WORM HOT WATER PROBLEMS

    Is it the original Bcom24 with 3 neon lights or the Bcom24c with 7 neon lights? Any lights flashing or on static? As 45yearsagasman rightly said you initially looking at the flow switch (original) or the flow sensor (the BcomC). Also worth checking is the hot water thermistors on both...
  4. BGcangodie

    Technical Helplines

    Where was this posted? Would love to read it!! :mrgreen:
  5. BGcangodie

    Technical Helplines

    Agreed! I was shocked to find out that tech advisors don't need no formal qualification?! There surely should be somthing other than competence??? I agree also with being led by the nose, but unfortunately there are many many "engineers" out there that 100% rely on tech help before they...
  6. BGcangodie

    Technical Helplines

    And what would your thoughts be on my last post?
  7. BGcangodie

    Technical Helplines

    You are missing a major point here though.... Putting voltages, resistances etc in a MI, what then stops the home owner (who most people will have or be capable of getting hold of a multimeter) trying to fix/diagnose their own boilers... Or after yourselves have diagnosed a PCB them checking to...
  8. BGcangodie

    Technical Helplines

    I would tend to disagree with the 2nd part mylocalgasman, MI's can't possible list all info with regarding fault finding. Most manufacturer's new range of boilers have extremely good fault diagnosis built into the user interface's listing various fault codes indicating what is going off and also...
  9. BGcangodie

    Technical Helplines

    I generally go with the what ever the other person is addressing me as is acceptable to re address them with them same title. As i am fully appreciative of "professional" service from these companies, Could i be right in assuming that mate would be classed in your eyes as unprofessional...
  10. BGcangodie

    Technical Helplines

    Haha nicko my thoughts exactly! :o Agile, politeness and experience aside, would you take offence is a tech operator were to refer to you as "mate or pal" ??
  11. BGcangodie

    Technical Helplines

    Yes i am aware of that post but my question is more of how you prefer to be spoken to... That thread was which company or tech lines do you rate or prefer :D So what says you?
  12. BGcangodie

    Technical Helplines

    I was after your thoughts on how you have been spoken to when phoning various tech help lines... More to the point. Do you prefer when the guy (or gal) on the end of the tech lines are down to earth, speak like we do and can communicate on your level, occasionally using mate or pal. OR...
  13. BGcangodie

    JUNE2011-Combi- PromaxHE33 vs Worcester 30cdi vs Vaillant831

    Mickyg bang on in everything he's said!
  14. BGcangodie

    JUNE2011-Combi- PromaxHE33 vs Worcester 30cdi vs Vaillant831

    Vaillants prices are so because they are built with best materials available. Can't comment too much on the other two as only dealt with the vaillant brand(maybe bias slightly) but never had any major problems what so ever with them. Might seem slightly expensive but they are an amazing boiler...
  15. BGcangodie

    Faulty Saunier Duval Thema Classic boiler

    Just clear something up for me please mate, from your question it sounds like you are having 2 problems? 1. boiler firing intermittenly with no demand on CH and 2. radiators heating up when the DHW is running If you are getting both of these then as Jordan says for the radiators...
  16. BGcangodie

    Glow worm 24cxi & Programmable Thermostat Wiring

    Yes recently joined and so far zero thanks...still better than 7 months and nothing!
  17. BGcangodie

    Glow worm 24cxi & Programmable Thermostat Wiring

    I'd also like to point out that your information is also incorrect. If I have a 3 core lead going from the boiler to thermostat, then of course common sense tells me the L and N come from the boiler. For the others on here can I ask a final question. I presume that it is ok to take the L and...
  18. BGcangodie

    Technical Helplines

    I love tech lines! They make me moist! But on a serious note! What people have to understand is the tech line can only be as good as the engineer phoning in! As i agree asking for the GS number is all well and good there are just as many GS eng who are clueless and need to go back to school...
  19. BGcangodie

    Is that why you have no friends.....lol

    Is that why you have no friends.....lol
  20. BGcangodie

    Glow worm 24cxi & Programmable Thermostat Wiring

    You don't get the L and N feed directly from the boiler for the thermostat. If you took the time to read the manual diagrams instead of slating the manual off you would clearly see that you take the L and N feed for the stat from the fuse spur and run a single switched live to the 230v control...
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