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Hi roller shutter door has come off top 3 brackets and the lips have bent (see photos) is this fixable? Thanks

Hi any ideas how I can open the light fitting to replace the bulb? (I've already removed the metal cage) Thanks

Hi apologies for the delay; it's a Gravity Circulation system. Will Hive work with this kind of setup? THanks

I am not sure, how do I find out? Would some photos be useful?

Hi, Would it be possible to install Hive Active Heating on a Ideal Concord WRS 255 boiler? Thanks

Thanks for the tips!

Thanks again for your help. All wired up and working. Does my wiring look ok? I guess I've done a bit of a naughty and used the earth in the 3-core connecting Hive 1 to Hive 2 for splicing the CH2 wire. I've labelled both ends but guessing that's frowned upon? And 3 wires in Hive 1 N-L...

Correct. The immersion has its own isolator switch but where it is located it often gets accidentally knocked and turned on. It's now turned off at the MCB to prevent it from being accidentally being turned on.

Thanks for your replies; so helpful! I notice that the Hive receiver only has an earth tether point? Is it ok to be running just N&L not E to Hive 1 and Hive 2?

Ok I use the main red switch. Thanks for pointing out the incorrect labels; it's a Taylor Wimpey new build, go figure. Out of curiosity what risks are involved with just switching off the MCB for heating and testing for absence of voltage of the live wire and then working on that circuit?

Thanks for your reply. I turned off the heating switch as in the photo below of the consumer unit. Is it safe to be working on that circuit if I do so? I could always flip the main switch if that is safer?

I am replacing a Hortsmann h37xl and switched off the heating RCD, tested the live wire to make sure it was off and all ok. When removing the Hortsmann one of the earth wires touched the neutral wire connected to the Hortsmann and tripped the whole RCD unit. I am a novice and wondering if...

Thanks for your reply. Can you recommend where to buy some cabling from? I'd like to try and avoid buying a big spool of it if possible as I only need to do this job. When you say run L/N/E from one Hive receiver to the other do I need to use a junction box or anything? I am not sure exactly...

Help wanted please! I am planning to install Hive Active Heating 2 and replace Hortsmann h37xl; 2 heating zones and hot water. I have a hot water tank in my flat which feeds back to a communal boiler. My current setup has 2 htg zones with 2 wired honeywell thermostats. I have 2 x Hive...

Hi, I was wondering if anyone had any advice on what to do with my hot water meter? We've had the heating on recently with the cold weather and a cardboard box directly underneath the hot water meter is damp. As you can see from the photo attached, the unit has quite a lot of condensation...

Hi, I have a really old boiler from the late 70s and the pilot light has gone out. I'm pretty sure to get it lit again, you hold in the grey knob while repeatedly pressing the white ignition button. I can see the spark, but it doesn't seem to light. Any ideas? The grey knob has an arrow on it...

Hmmm that doesn't sound good :( I've lowered this dishwasher and pulled it out to let it dry (as per the photo). Would chizeling off the damp chipboard, sealing with unibond and adding aluminum tape help?

I left the tap dripping overnight onto a baking tray which flooded the kitchen work top. Water has seeped under the worktop above the integrated dishwasher and it has started to swell, so much so that dishwasher door won't close now (see attached photo). The swelling is at the bottom of the...

Hi there, I was wondering if someone could help me with some ideas. I live in a basement flat which all considering has a decent amount of ambient light. This is helped by patio doors leading onto a patio area which then has a wall some distance away rising to street level. Are there any...

hi, thanks for your replies. yes spot on, its a new build apartment (approx. 4 years old) and the copper pipe is open ended which is sitting above the plastic container ive put under it. there are 2 main boilers in the block of flats (around 30 flats) that feed into hot water tanks in...