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    Texecom Wireless Keypad Learning Issue

    Wireless firmware 3.0.6. That’s a shame then. Guess that’s why?
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    Texecom Wireless Keypad Learning Issue

    Not 100% on age to be honest. It could well be a 16/17
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    Texecom Wireless Keypad Learning Issue

    Don’t have a separate wireless expander. Panel is a 48w
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    Texecom Wireless Keypad Learning Issue

    Firmware version 4.00
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    Texecom Wireless Keypad Learning Issue

    Hi chaps, Having some issues learning a wireless keypad to my system. Already have a wires keypad installed so have the DIP switch set to address 2. When learning, I’m met with ‘No Ricochet Network Found’ Help! TIA
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    Smartcom Problems

    Problem solved. Defaulted Smartcom, set up again. Thanks
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    Smartcom Problems

    Having a few issues with my Smartcom. For some reason, my router has changed its name so my Smartcom has been disconnected. I’ve come to reconnect and upon entering the Smartcom passphrase when connecting to the smartcom, my iPhone shows “unable to join network” like it would do if the...
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    Texecom Connect Smartcom problem

    Hello, I’ve not done this intentionally whatsoever. Regards, Connor.
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    Texecom Connect Smartcom problem

    Hi Guys, Having a few issues with my Smartcom. For some reason, my router has changed its name so my Smartcom has been disconnected. I’ve come to reconnect and upon entering the Smartcom passphrase when connecting to the smartcom, my iPhone shows “unable to join network” like it would do if the...
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    Texecom Connect Emergency Button

    All sorted, cheers
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    Texecom Connect Emergency Button

    Hi mate, could you explain how the app’s emergency button can be added? Cheers
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    Premier Elite issues with ricochet devices

    Not worked, just tried adding a new passive out of curiosity and it’s not allowed me to add a device at all?
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    Premier Elite issues with ricochet devices

    Okay, I’ve just loaded defaults. I’ve now sent all panel info back the the panel via wintex and fitted the commissioning jumper. Plan to leave it for 15 mins and see what happens. As you say, worst case, I’ll just have to delete the and re learn all devices. Thanks
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    Premier Elite issues with ricochet devices

    Okay I didn’t know about defaulting. Do you think that will be caused the problem? If so, do you think defaulting will solve the issue then send all data from wintex?
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    Premier Elite issues with ricochet devices

    May I also add that we didn’t actually default after flashing the panel
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    Premier Elite issues with ricochet devices

    Ahh that sounds about right. What would be then next step then to fix the issue?
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    Premier Elite issues with ricochet devices

    Hi, I’ve recentlr added the Smart Com to our PE 48-W panel. Do do so, I had to update from V3.2 to 4.0. Installation was fine until around 2 hours after when the panel went into fault displaying ‘Supervision Fault’ on all of our ricochet devices. Now when I walk test the devices, they do not...
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    Texecom Premier Elite 64W wireless keypad woes

    From my first experience with the new wireless keypads this week, they are an absolute nightmare! To connect them to the system, you need to use the Engineer REM cable included with the keypad (normally found with the manuals) and connect the keypad to the board’s engineer REM port. When this is...
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