Texecom Wireless Keypad Learning Issue

[Connor S]

Hi chaps,

Having some issues learning a wireless keypad to my system. Already have a wires keypad installed so have the DIP switch set to address 2. When learning, I’m met with ‘No Ricochet Network Found’

Help!
TIA

 

[pcaouolte]

What version of the wireless expander do you have? the early ones were not compatible with a wireless keypad, the expander needs to be at least V3.1.

 

[Connor S]

Firmware version 4.00

 

[pcaouolte]

That's the panel firmware version, not the wireless expander firmware version. When did you buy the wireless expander, new ones since mid 2017 should have the correct firmware.

 

[Connor S]

Don’t have a separate wireless expander. Panel is a 48w

 

[pcaouolte]

Ok, same thing applies to the onboard expander on the 48w, How old is the 48w?

 

[Connor S]

Not 100% on age to be honest. It could well be a 16/17

 

[pcaouolte]

Is there a version sticker on the wireless receiver in the panel? It may need a new panel to support the keypad because the wireless software is not upgradeable.

 

[Handymanjo]

Have you watched the Texecom YouTube video on how to install a elite wireless keypad.

 

[Connor S]

Wireless firmware 3.0.6. That’s a shame then. Guess that’s why?

 

[pcaouolte]

Yes, that wireless firmware won't support a wireless keypad. You either need a new panel or you could flash upgrade the 48w to a 64w and then buy a new 8XP-W expander and put it at address 5 then learn the keypad onto the 8XP-W. You would need to buy the Flasher board to upgrade the panel from a 48w to a 64w.