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No - I picked the wrong one! Corrected now to to an Elite 24 and now logging in successfully. Thank you very much for the help and advice!

Thanks for the suggestions - my version of Wintex is older than the current version so I suspect that is the main culprit. I'm remote from my alarm system at the moment, and have just installed the latest version of wintex on another computer. For some reason the connect menu does not list...

Hi, I've installed a Premier Elite 24 with smartcom LAN/wifi. Everything has been working ok but recently when I try to login via wintex using "connect via smartcom", it asks for my 6 -digit texecom connect app code. I've generated the code on the panel and entered it, but then I get error...

I'd rather short the pcb than fall off a ladder, so I'll add them live, albeit carefully. Thanks for the advice!

Hi, It's a Reson8 Bell Box. I'm setting the "battery off" jumper to prevent the bell from sounding. I'm powering the control panel down so I can wire in additional sensors. Is it ok to wire in sensors with the control panel powered up?

Hi, I'm adding some additional sensors to my alarm system. As expected, when I remove mains from the panel then disconnect the battery, the bell rings. I can disable the bell from ringing by setting an internal jumper on the bell temporarily, but, this involves going up a ladder and the...

I managed to connect successfully both with the ip address I pulled from my router and using smartcom. Happily programming my control panel via Wintex now! Thanks both for the advice.

Just wanted to add, I managed to pull the IP and mac address off my router, but am wondering if I can see this info directly on the keypad.

Hi, My first post here. I tried seaching the forum but couldn't get a match on my issue. I'm installing a Premier Elite 24 with smartcom LAN/wifi. I have setup the smartcom by following these instructions: https://www.youtube.com/watch?time_continue=132&v=jLhAYV1kSTI&feature=emb_logo I would...