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Well this is the thing, I don't really care about it sitting flush but I also don't want it to be hovering half a centimeter above the worktop! Seems unsafe and unhygienic.

This was absolutely not included in our instruction manual, thanks! Think this is achievable with our 12.5mm worktop? We have returned the rented router now so not even sure how we'd do that.

So, what's the purpose of the metal frame underneath? Should it be the glass that sits on top of the worktop?

Hello, we are renovating our kitchen and have installed (or rather, are installing) an induction hob (Hisence I6433C). We are really happy with the size of the hole we cut - the appliance fits snug, however the hob has a metal frame underneath (I've lifted the hob in one image to show you this)...

I think we're going to chat to them tomorrow and tell them what we want/expect. If they say they can't do that (or don't want to) I'm going to ask for a reduction of costs and we'll do it ourselves. I don't want them taking another 2 days doing skirting only to find again it's not up to...

I've checked our email thread with the company who said they applied a levelling compound before installation, so why would the floors be uneven? Do you think he's not applied enough?

Yep, shocking right... Even if they argue the flooring is uneven surely that was their job to get right??

The thing is, you can see from our flat that we have put a hell of a lot of love and hard work into it. It's not some worn down old property. It's beautifully looked after and a LOT of time has gone into making it look nice. He should have been able to see that.

It's a one bed ex-council flat, we have 30mm architraves and radiator pipes running along the top of the skirting level so our choice here was quite deliberate...

Thanks for all this, really helpful! Do you have any advice for us? The guy is coming back tomorrow to re-assess. Couple of things: - I've only paid a 75% deposit, am I within my rights to withhold payment until the job has been done up to standard? - The line in the quote reads: "Remove...

Brick exterior walls / cement interior walls with skim. He trimmed the lower part of the walls before flooring installation, carved out maybe 2 inches from the bottom of the walls around the whole flat (maybe 1/4 inch deep?). Assume that was to get the flooring in? I don't know anymore!

Update, I spoke with the company today and they're sending the guy back around. They're arguing still that the under-flooring and walls are probably uneven which means there's only so much they can do. However they used levelling compound... and we spent time removing the old skirting and...

Yes, my husband did our bathroom skirting boards and scribed the skirting to follow the floors and that was without any proper tools, so we were quite shocked he left it like this despite having all the right equipment at his disposal.

We recently had our entire 1 bed flat re-floored with engineered wood. Part of the quote included the installation of skirting boards, with the caveat that this would not include decorating & finishing. However, we are appalled with the final results. We have been doing most of the reno work...

We are going to be installing our own kitchen (DIY Kitchens) in the new year. Most of the units have been ripped out already, except the one at the far end which houses our gas meter. Currently the meter is on a bracket which is screwed into the base unit, I think it was installed around 2012...

As winter months have hit, our extractor fan has begun splurting out brown liquid. We have put this down to condensation. Unfortunately the duct runs up through the loft, and our loft space is fully insulated with no walking space, so we're not really able to insulate it. Also, it goes up...

Well, we didn't waste a beat on this. Decided to upgrade to a combi. Tanks have been ripped out and new boiler installed. The airing cupboard has been built around the tank we're pretty sure, making us wonder whether it had been here since the 60s?! The water inside was dark, dark brown from the...

We are in a flat, the gas meter is just under the sink so below where the boiler is. I guess we'd need to test the mains supply before doing anything as I understand a pump can't be installed with a combi.

(The central heating was installed in 2014)

As we already have the radiators and existing system boiler in place, would that make it at least somewhat cheaper to install a combi system than if we were installing from scratch?