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Son has come home from Scouts with a ton of questions about home safety and in answering them I realised I’ve been meaning to work out why I can’t get the gas shut off to work. Photo shows the valve and handle which is attached with a pin and I can’t get it to turn. Should I be removing the pin...

Hi, I’ve had a look through but can’t find an obvious answer to this. I have a Vaillant Eco-Tec Plus boiler and a couple of times recently the rads have heated up when there’s no demand from the thermostat. Thermostat is set to “off” so only demand is for hot water. First time it happened was...

A year ago I had a replacement bathroom. Supply was done by fitter’s preferred supplier but I hadn’t realised at the time they treated supply as to me directly (I deliberately picked a fitter that said they offer supply + fit) so the fitter isn’t interested in coming back to look at issues...

I had a bathroom replacement done six months ago and the toilet has just started wobbling. Have had a quick look / feel underneath and while there are bolts in the side of the toilet there don’t appear to be any fixing brackets on the other side so they’re not fixed to the floor. Have looked...

Hi all, I have read other ceiling crack posts but can’t quite find the answer to mine. I live in the ground floor of a converted Victorian building with 3 floors above me. I got home today to find a 1.5m long crack has suddenly appeared in my lounge ceiling from the corner of the chimney breast...

Hi all. I had a new bathroom fitted three months ago and have just noticed while cleaning that the monobloc basin tap is loose - it was very easy to swivel around. I’ve tightened it significantly with a monobloc spanner (after helpfully reading previous posts on here) but when I test splashing...