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The pump on my Bosch WFF 2001 seems to have stopped working properly. Earlier on this evening I noticed the pump was making an unusual noise then shortly afterwards it stopped with the Rinsing & Spin/pump lights flashing. I drained it and checked the pump/filter and found a stick stuck in...

The Worcester engineer came to fix the leak I had this morning. It was a different engineer from last time & I finally got one who knows his arse from his elbow joint :lol: He fixed the leaking condensate pipe (even though strictly speaking it was the installers problem as the leak was...

OK, after some fiddling around, I found the noise was considerably reduced if I loosened the screws holding the bottom of the case in place. It seems if the case is screwed or pushed tight against the wall the sound reverbarates more. I also found that (probably not supposed to be doing this...

Thanks, that would be useful :D (my email addy is in my profile, or you could upload it to YouTube if you have a account there). Maybe I'll take a video of mine & post it on YouTube which would help others hear what it is like and the quality of the installation.

Thanks. Is your boiler mounted flat onto the wall? I'm still uncertian how I can get the installer to do anything though as both they and the Worcester engineer say the noise is normal.

Possibly true but if the installer & Worcester engineer say the noise is normal where can I go from here? How do I go about getting an independant viewpoint that the installer would take notice of? I don't think the installation is particually unsafe so I'm not sure if Corgi could help

Can anyone help? Or do I just have to get used to the noise?

OK, so I had a different engineer back to upgrade the radiator & he thought the boiler was a bit louder than normal so he said he'd mention it when he got back to the office. After a reminder from me, they arranged for a Worcester engineer to have a look which he did today. Unfortunately, he...

Does anyone else have any other input I can throw at..I mean respectfully suggest to the installer when they visit tomorrow?

So basically, the consensus seems to be that it shouldn't be making so much noise and the installer should be able to do something about it? Would putting something behind the backplate like a thick rubber mat or a thin sheet of plywood help reduce the noise or must it be mounted directly...

I've tried that and if I push the middle of the backplate a small amount on one side towards the wall, separating it from the boiler I can reduce the droning noise slightly. I've tried jamming a small piece of foam in the gap I made but this doesn't seem to have the same effect once I release...

I'm pretty sure the noise is coming from the boiler itself rather than the pipes. I insulated the pipes a few days back (which was more difficult than I expected as many of the pipes were too close to the floorboards to use the normal foam insulation so I had to use some wrap-around foil...

Thanks bengasman, that gives me a better idea of what I should be expecting from the boiler and the installer. The frame is secured with two screws at the top and has several metal spacers screwed to the back of the frame near the top. I can't tell how it is secured at the bottom.

I had a new central heating system installed mid December with a Worcester Greenstar 27CDi combi boiler. The problem I have is that there has always been quite a loud droning noise from the boiler which seems to reverberate around the house (especially in the lounge and upstairs above where...

As far as I can see (I haven't been able to get right next to it yet), the pipe is just an open end - there doesn't appear to be anything on the end of it. If there was a valve, could this be fitted lower down in the pipe somewhere or is this type of valve always on the end of the pipe?

That's what I was thinking - steam from hot water going down one of the drains. There was a slight smell when I went up there once but it only seems to be there occasionaly.

I noticed that one set of wooden beams in the loft of my house were wet at the top/apex (looks like water has been running down to about half way down the beam). There is also moisture (looks like condensation) on the plastic roof lining. Just below this area is the top of the soil pipe which...