I had a new central heating system installed mid December with a Worcester Greenstar 27CDi combi boiler.
The problem I have is that there has always been quite a loud droning noise from the boiler which seems to reverberate around the house (especially in the lounge and upstairs above where the boiler is).
It is a real relief when it switches off.
It also wakes me up in the morning when it comes on.
The noise seems to be present when the boiler is operating regardless of whether the boiler is in heating or hot water mode or whether the burner is lit or not.
The boiler is mounted on my kitchen wall but the bottom quarter of the backplate is on tiles and the top three-quarters is spaced off the wall (to the thickness of the tiles).
I mentioned the noise to the installer who came out to have a look & he said it was normal and if they called out a Worcester engineer they'd "turn around and walk straight out again".
That said, I don't think I made it very clear at the time just how much the droning was reverberating around other parts of the house.
Could the gap behind the boiler be amplifying the droning noise?
Could there be a problem with the pump or fan or is this noise normal for this type of boiler?
They are coming back on Friday to upgrade a radiator which I thought was underspecified so I've asked them to have another look at it then so if it's not normal, any information that I can "pass onto" the installer would be appreciated
The problem I have is that there has always been quite a loud droning noise from the boiler which seems to reverberate around the house (especially in the lounge and upstairs above where the boiler is).
It is a real relief when it switches off.
It also wakes me up in the morning when it comes on.
The noise seems to be present when the boiler is operating regardless of whether the boiler is in heating or hot water mode or whether the burner is lit or not.
The boiler is mounted on my kitchen wall but the bottom quarter of the backplate is on tiles and the top three-quarters is spaced off the wall (to the thickness of the tiles).
I mentioned the noise to the installer who came out to have a look & he said it was normal and if they called out a Worcester engineer they'd "turn around and walk straight out again".
That said, I don't think I made it very clear at the time just how much the droning was reverberating around other parts of the house.
Could the gap behind the boiler be amplifying the droning noise?
Could there be a problem with the pump or fan or is this noise normal for this type of boiler?
They are coming back on Friday to upgrade a radiator which I thought was underspecified so I've asked them to have another look at it then so if it's not normal, any information that I can "pass onto" the installer would be appreciated