Same here.
Every property I bought or sold I went through a local solicitor that I was bothering very often in person.
Quickest purchase was my own house where I live now, 3 weeks from seller accepting the offer to use getting the keys.
Slowest was a flat on a tower block I was buying, no chain either ways.
Seller solicitors was one of them online firms with no face
I pulled out after third month went by with no movement.
2 months later seller called me and asked if I was still interested as he couldn't get another cash buyer.
Told him to get a local solicitor and I knocked £7k off the original price (£10k initially, then we negotiated).
All completed in 4 weeks.