AG6 Sounder and Strobe QUERY

[Craig B]

I've just installed the AG6 sounder and strobe to my accenta G4 alarm panel. All is working as it should however the Red LED's that would normally flash when the system is live don't.

On my other building with exactly the same alarm system and connections you can clearly see the 2 red led's flashing which I like to see as its a visual assurance that its live.

Any reason why the red led's (comfort leds I believe they are referred as) doesn't flash? (when we trigger the system the alarm leds flash frantically as they should)

Thanks
Craig

 

[secureiam]

not familiar with the bell box, but if its not behaving the same as the other one and all things are equal maybe its faulty.