Hi
I have a Baxi Solo2 40PF. Four years ago it kept playing up with a dreadful noise that nearly shook the walls but kept refusing to do it when engineers came out. They seemed to change all sorts of things but the noise kept happening. Eventually someone heard it but it still took them ages to sort it, including flushing out the whole system. Finally, they replaced the heat exchanger and the noise stopped.
For the past week, there is a new fault-a sort of clicking sound coming from the ignition whilst the pilot light is actually lit. the light goes out, the clicking stops, then the pilot light comes on again. The first engineer replaced the electrical board, and it stopped.
Today, it started again. I called an engineer out and, typically, the boiler didn't exhibit the fault. However, all the operating lights on the control panel are red. I mentioned this, and the guy squashed me like a bug, saying they are always red, when I am sure they are green and always have been when the boiler is operating correctly.
He said he would order a new gas valve and a sensor, but his attitude was that I was a stupid woman panicking over nothing.
I am terrified to let the thing run whilst it has a glaring panel of red lights and an intermitant problem with the pilot light.
What could be wrong with it and is it dangerous? As a council tenant on benefits, I am at the mercy of the company the council has employed.
Please help!!
Annie
I have a Baxi Solo2 40PF. Four years ago it kept playing up with a dreadful noise that nearly shook the walls but kept refusing to do it when engineers came out. They seemed to change all sorts of things but the noise kept happening. Eventually someone heard it but it still took them ages to sort it, including flushing out the whole system. Finally, they replaced the heat exchanger and the noise stopped.
For the past week, there is a new fault-a sort of clicking sound coming from the ignition whilst the pilot light is actually lit. the light goes out, the clicking stops, then the pilot light comes on again. The first engineer replaced the electrical board, and it stopped.
Today, it started again. I called an engineer out and, typically, the boiler didn't exhibit the fault. However, all the operating lights on the control panel are red. I mentioned this, and the guy squashed me like a bug, saying they are always red, when I am sure they are green and always have been when the boiler is operating correctly.
He said he would order a new gas valve and a sensor, but his attitude was that I was a stupid woman panicking over nothing.
I am terrified to let the thing run whilst it has a glaring panel of red lights and an intermitant problem with the pilot light.
What could be wrong with it and is it dangerous? As a council tenant on benefits, I am at the mercy of the company the council has employed.
Please help!!
Annie
