BEKO WMA510W Spin issues

[marley5]

Had the above machine since Sept 2007. Was OK at first then developed a fault where it would not spin and drain properly. had a service chap out under guarantee in July 2008, and the Main PCB and Motor were replaced. Engineer also diagnosed motor noisy. Anyhow over the past 12 months really, it dosnt want to enter the final spin cycle, but if we put it on Spin/Drain, after the wash cycle, the machine spins up to speed fine. Last week it all stopped working, and after having a look myself, the motor brushes were very badly worn, one almost burnt out.... Removed motor, and cleaned commutator, and replaced brushes. Machine now works, but again refuses to enter final spin cycle, but spins normally if put onto a manual spin. I suspect a controller issue, but is this fixable, or is it for the 'bin'
Would be grateful for any help

 

[zipper]

Beko isn't really my thing...but badly worn/arcing brushes can easily wipe out your pcb. It does sound like a controller issue.

 

[marley5]

i contacted Beko, who advised an engineer but they did also mention that it could be the selector switch at fault. Does this sound viable??

Found a website that mentioned a reset procedure for these machines, but this didnt work.

Thanks

 

[zipper]

In my opinion a selector switch problem would be an unlikely candidate, but I've been wrong before. We rarely work on Beko machines & service info is hard to find. Most of their stuff is produced in Turkey. Usually if you can't reset, enter diagnostic mode, or get a valid error code then the pcb is often the root cause. Sorry I couldn't be of more help.

 

[marley5]

Thanks for the advice Zipper.

Took out the selector switch, seems a very simple little thing, but cleaned it up anyway.... Things a little better, but still refuses to spin at full speed. on any cycle, it seems to start the spin cycle, then speeds up as I would expect, to what I would say 3/4 of the 1000RPM spin, but never gets to the full spin. It spins at this 3/4 speed for a while, then clicks slows down, does a couple of drum turns, then stops. All the while the pump is running. Clothes are not sopping wet, but damper than you would expect... Could this be a pressure switch or pressure hose issue?? i would of expected it not to spin at all if it was a pressure switch, but then again, Im not an engineer

PS, after the selector switch was cleaned, did a Mini30 cycle, with nothing in, and it span up to full speed OK, but on a normal 40 wash cycle with nothing in, but it seemed to stop short of its full 125min run. Maybe its a slightly slack belt??

 

[zipper]

I doubt if it has anything to do with belt tension (or a pressure switch). Most washers these days don't have tension adjustment anyhow. Is the machine noisy? Is there any up/down slack on the drum bearings when you lift the drum by hand? Drain problems can also affect a spin cycle, as can motor tacho issues.

 

[marley5]

Thanks

Belt did not feel slack when removed to change the brushes. Although I changed out the brushes, I took the Motor to a Friend of my fathers who is a Hoover specialist, to clean up the Motor, and service, and he did not mention anything about the Motor Tacho. Machine isnt noisy at all. Checked all the Drains, and all are clear....

 

[quakerdave]

Hi

We started having this problem with a Beko WM512OS a year ot two ago. We normally use economy mode but occasionally when I tried to rinse and spin swimming stuff it failed to spin at all. I contacted Beko several times and their replies were very varied. I decided that it is almost certianly a design issue but they refuse to admit it, but the sexperience above seems to suggest this. One of the people I talked to in Beko was helpful in suggesting that there is a kind of "memory" effect occcuring and she suggested that we disconnect the machine for two hours. Then switch it on again and press any two keys. Then switch it off again and do a couple of full washes. (It won't "reset" if you don't do the full washes!) This generally seems to work but it is a real pain. I later contacted Beko again arguing that this was a design fault but the person I then spoke to denied this adamantly and also said that the person who had given me the information (above) before was "incorrect".

Since it happened again yesterday (before I checked his list I was about to write to Beko threatening to take them to Trading Standards as it is clearly not completely "fit for purpose". I think I *will* do this now seeing that our experience isn't isolated and I suggest everyone else does so as well to re-inforce the issue!

 

[quakerdave]

After posting my comment above about our own experience and before approaching Beko yet again I decided to do some more research on this. Failing to spin seems to be a common problem with other brands as well and the most common answer I found (and indeed one that someone at Beko aslo suggested to me once) was that the load was unbalanced. After failing to spin my towel and trunks last night after it had first rinsed them I had hung them up on the line outside overnight. They were still very wet this morning but I have just tried to spin them again and this time it has worked, with the motor gradually speeding up.

It seems likely that the sensor that detects imbalance may be the component causing the problems. We have often spun swimming stuff before without the problem always occuring. If this sort of problme happens again I intend to leave the stuff in the drum after it is soaked in the rinse cycle for an hour or two to let it drain and then try only spinning it again. Obviously some towels hold and retain more water longer than others and this may be the cause of the problem. Hope this helps! Perhaps someone else can check this to confirm this is the source of the problem.

 

[Leccy758]

There is no actual sensor on the drum to detect un-balanced loads. The PCB constantly measures the current draw etc of the motor and decides if it is running true or not.

The timed run ie 125 min for a program is just a sort of guide, the actual time depends on how cold your water is, your water pressure, qty of washing etc so can vary quite a bit from the book or displayed time.

Not sure on Beko but on older electrolux machines you got a similar sounding problem when the triacs that kick the motor into action failed (quite often you would get lower speeds on full load but only the higher speeds on empty)

Fit for purpose depends on how old the machine is, its design life (they are designed for say 3 washes a week if you do one wash a day that halves its life) and how much the appliance cost.

Strangely this fit for purpose is not very often to do with the manufacturer who gives you a warranty. Its between the customer and the supplier/shop even inside the first year.

http://whatconsumer.co.uk/it-is-not-fit-for-purpose/

 

[derv1980]

Might be worth checking that the bolts holding the concrete blocks are nice and tight. I've seen a beko that wouldn't spin to full speed properly because of this. The bolts were not loose enough to make the blocks rattle or anything but loose enough to throw the drum slightly out of balance...

 

[daisy123]

I am having similar problems on my BEKO WMA1512 in that it will not run the spin cycle programmes A, B and C (Full Spin, Short Spin and Gentle Spin) on their own. If these programmes are selected, the programmer simply pauses and then clicks round to the Stop position!
On a 'Maintenance Wash' (Programme 2 - no laundry) it seems to do everything except draining the machine prior to the final spin, however, selecting Programme D does pump out and drain the machine. Also Programme 9 (Synthetic 30° Mini Wash) seems generally to run right the way through, although that too occasionally has stopped and not pumped out prior to the finel spin!
I have checked to make sure the drain filter, pump and pipes are clear and unobstructed. The motor brushes have been replaced recently.
Similar problems on the BEKO WMA1512 seem to have been discussed several times on the appliances forum back to 2007, so I am hoping someone may be able to help.
As a matter of interest I have been able to obtain wiring and circuit diagrams, and programmer sequence details from BEKO, but they are mainly in Turkish.
Best regards
John

 

[amiga]

I've just had the same problem with a Beko wme8227 - it gets to the spin cycle but just carries on rinsing, the clock also sticks eg at 16 minutes. I can drain excess water from the pipe, and clean out the filter, which had some bra underwire in the first time, 3 days ago. I can re-set, and without clothes it works and spins fine - the more water I can remove manually the better it then runs i.e is it weight-related? It also did one wash that was only a half load successfully, but anything moderately heavy/wet causes it to "hang" - even though it has an 8kg capacity and has never done this before. And guess what, it is 13 months old!
So any suggestions gratefully received before I call out a repair person