Ok, 2 months ago I had my first service on my Worcester Bosch combo boiler. All has been perfect with my 1 year old boiler… until now.
4 days ago the boiler fired up on it's on and went into lockdown mode insisting on a reset, the frequency has increased since then.
i had the guys who installed it come round who thought that water was backing up into the condense pipe so they did a bit of pipe alternation under the sink so the water would have to travel upwards to reach the boiler… this didn't fix it as the lockdown happened just after he finished but he had to go. That afternoon it kept on going into lockdown mode and refused to come out of it so I switched it off from the mains. Installers told me to call out Worcester Bosch.
Worcester Bosch came round yesterday. Typically, while he was there the stupid boiler would't go into lockdown mode so he could't run the diagnostics thing. He did notice that the water trap was filled to the brim. He emptied it and changed the gas valve and tested a few things, but couldn't find any obvious faults.
This morning at half 5 I was woken up to the stupid boiler running in overdrive with the reset button flashing. In the space of an hour, it was asking for a reset 5 times.
The blue light is a fairly slow flash and the red light is twice as quick as the blue flash.
I've given up and turned the whole thing off from the mains - so not hot water for me!
Does anyone have any ideas because this has taken up 4 days of my time and I was hoping the issue would have been resolved by now. I was hoping a new boiler would give me a few years of peace of mind at least!
If it is the condense pipe still backing up, is it the installers or WB that I need to be contacting again?
4 days ago the boiler fired up on it's on and went into lockdown mode insisting on a reset, the frequency has increased since then.
i had the guys who installed it come round who thought that water was backing up into the condense pipe so they did a bit of pipe alternation under the sink so the water would have to travel upwards to reach the boiler… this didn't fix it as the lockdown happened just after he finished but he had to go. That afternoon it kept on going into lockdown mode and refused to come out of it so I switched it off from the mains. Installers told me to call out Worcester Bosch.
Worcester Bosch came round yesterday. Typically, while he was there the stupid boiler would't go into lockdown mode so he could't run the diagnostics thing. He did notice that the water trap was filled to the brim. He emptied it and changed the gas valve and tested a few things, but couldn't find any obvious faults.
This morning at half 5 I was woken up to the stupid boiler running in overdrive with the reset button flashing. In the space of an hour, it was asking for a reset 5 times.
The blue light is a fairly slow flash and the red light is twice as quick as the blue flash.
I've given up and turned the whole thing off from the mains - so not hot water for me!
Does anyone have any ideas because this has taken up 4 days of my time and I was hoping the issue would have been resolved by now. I was hoping a new boiler would give me a few years of peace of mind at least!
If it is the condense pipe still backing up, is it the installers or WB that I need to be contacting again?
