The only sure fix for Boilermates, Pulasacoils and all other similar products is to relocate them into a skip.
A friend I know has had Boilermate for over 15 years with only one problem ever - a Grundfos pump burnt out. It
think it is a Boilermate 2000, a big grey highly insulated box with all inside - quite neat. They love it, giving lots of high pressure hot water and no tanks in the loft - well this is fitted in the loft, saving space in the house below.
The problem with Boilermates is that the average plumber does not understand them, never mind diagnose a simple problem. They are simple enough. Down to total ignorance. They know nothing of how to test the electronics or temp sensors, even if they do figure out its operation. Some new build estates were fitted with them. When a problem some home owners went to the local plumber who then suggested to rip them out, with derogatory comments about them,
putting in tanks in the loft - when all they needed was new stats, temp sensors, new pcb or whatever, simple and cheap jobs.
I know electricians who wire up wall mounted TVs, hanging the TVs, wiring up the lot. Would anyone sane go to an electrician if the TV was faulty? They would not. It is always best to go to men who understand and maintain Boilermates, not general plumbers.