Bosch Washing Machine - softener not being taken away

Joined
29 Jul 2005
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Location
Essex
Country
United Kingdom
Title says it all. Bosch model Maxx WFL245S. Inpection of the dispenser compartment after the wash shows that the softener is still there while the soap has been taken away. Any clues/hints would be gratefully received.

Regards
wacky
 
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