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Cable connections/junction box- slight emergency

I did not know such products existed :LOL:

Great- thanks again everyone for your help.
 
I'd start asking wht there is a box there at all.
I suspect something was put in the wrong place/otherwise relocated.

One solution would be to get new conduit and run it without any joints and replace the cables with some long enough to reach without joints.

Personally I'd not use magic jelly in this situation, there is a known fault/error which needs fixing before treating the symptoms. Filling the box with jelly then letting water enter will very likely eventually result in a fault... yes I've worked on water damage in buried jelly filled boxes.

However going this in some way
1749325202031.png

so the water can't run on/in the connectors will probably suffice for the next many years it takes to complete the full repair.
 
All noted- thanks for the further suggestions.

The original installer has got back to me and said it is the case that the IP66 rated gland installed on the top of the junction box has failed. i.e. not their fault in terms of installation method. Fault of the gland. There's evidently no way (even to my non expert eye) that this gland is going to be weatherproof if installed on top of the junction box as you all have said?
 
So are they going to remedy the situation having just confessed that what they fitted failed?
 
So are they going to remedy the situation having just confessed that what they fitted failed?

Kind of. The situation is a bit complicated. We engaged with their services and agreed a contract of works whilst they were MCS/NAPIT accredited.

They were suspended by both, around 2 weeks prior to them starting the installation. They didn't tell us of this, and completed the installation. There were so many problems- poor workmanship, lies about what the system could achieve, installing used parts when they'd invoiced us for new, tried to attach the unit to our wall on a bracket when they'd quoted ground siting/anti vibration feet. I could list around 20 or so other issues. They have been the worst tradespeople we have ever engaged with, to be honest.

They have become reaccredited this year, several months after they'd finished our installation.

They would in fairness to them probably come round to fix it (and when I say fix it, bear in mind they've had to do some jobs 3 or 4 times before it has been done properly), but primarily because we still have our final payment outstanding. I haven't refused to pay it- they hadn't actually invoiced us and we're still being drip fed some of the final commissioning paperwork. I actually chased it up at the weekend alongside sending them photos of this problem.

Anyway, it seems clear (?) that if they install another one of these glands on the top of the junction box, it is going to leak?
 
Corrugated conduit into a snap on fitting is asking for problems. I would seal the conduit into the gland with silicon such that water running down the outside of the conduit can't get into the gap between it and the fitting and having a hole where there is a "latch" to stop the conduit coming out the gland is making it worse. Not sure if that cconduit gland is really suitable for outdoors.
 
Kind of. The situation is a bit complicated. We engaged with their services and agreed a contract of works whilst they were MCS/NAPIT accredited.

They were suspended by both, around 2 weeks prior to them starting the installation. They didn't tell us of this, and completed the installation. There were so many problems- poor workmanship, lies about what the system could achieve, installing used parts when they'd invoiced us for new, tried to attach the unit to our wall on a bracket when they'd quoted ground siting/anti vibration feet. I could list around 20 or so other issues. They have been the worst tradespeople we have ever engaged with, to be honest.

They have become reaccredited this year, several months after they'd finished our installation.

They would in fairness to them probably come round to fix it (and when I say fix it, bear in mind they've had to do some jobs 3 or 4 times before it has been done properly), but primarily because we still have our final payment outstanding. I haven't refused to pay it- they hadn't actually invoiced us and we're still being drip fed some of the final commissioning paperwork. I actually chased it up at the weekend alongside sending them photos of this problem.

Anyway, it seems clear (?) that if they install another one of these glands on the top of the junction box, it is going to leak?
Yes of course it will leak.

I have used hundreds, possibly thousands, of these and similar types and all they do is pass into the fitting and click in place with a couple of detents into the corrugations without any sealing properties at all. Once fitted they are free to rotate and frequently a sloppy feel. I have frequently found similar leaks to OP's and been tasked with fixing the problem, sometimes expensive.

Any water running down the outside of the conduit will simply go into the fitting, fill up and overflow the internal channel (if there is one), from there it will run into the enclosure.
1749498531170.png


Anyone saying differently doesn't know what thay are talking about, equally anyone thinking these are IP66 in this orientation is plainly stupid.

I can't find any fitting instructions but if there are any I'd imagine it would recommend not fitting into the top of an enclosure.


Beyond the leak issues there will also be condensation.
 
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Overall it would be better to replace the whole lot with something more appropriate, such as 25mm black conduit and use proper solvent weld properly
 
Yes of course it will leak.

I have used hundreds, possibly thousands, of these and similar types and all they do is pass into the fitting and click in place with a couple of detents into the corrugations without any sealing properties at all. Once fitted they are free to rotate and frequently a sloppy feel. I have frequently found similar leaks to OP's and been tasked with fixing the problem, sometimes expensive.

Any water running down the outside of the conduit will simply go into the fitting, fill up and overflow the internal channel (if there is one), from there it will run into the enclosure.View attachment 383834

Anyone saying differently doesn't know what thay are talking about, equally anyone thinking these are IP66 in this orientation is plainly stupid.

I can't find any fitting instructions but if there are any I'd imagine it would recommend not fitting into the top of an enclosure.


Beyond the leak issues there will also be condensation.
Thanks for the very detailed explanation and diagram (y)

I just wanted a sense check as quite unbelievably the guy is insisting it should be fine and it is a fitting (as in the part) failure. As soon as I had a proper look at the gland it was obvious it was going to leak in that orientation as you say.

Once I get one of two bigger projects out of the way I'll probably redo the whole lot, including the wiring in the loft where it runs to the cylinder, and controls in the airing cupboard below. They just dangled the cables and wires right across a section of loft space used for storage which is again rather irritating. It would have literally taken them two extra minutes just to run the cables in the floor void and then tucked away along the side. Thus, I want to sort that as well. Even the control hub in the airing cupboard they've only bothered to fix with one screw to the wall, so it wiggles about.
 
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Does the conduit run vertically directly to the loft space, if so can that vertical run be moved to where the heat pump is to avoid having the bend/enclosure?
 
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