CANCEL YOUR CREDIT CARD BEFORE YOU DIE .......

[pred]

> CANCEL YOUR CREDIT CARD BEFORE YOU DIE .......
>
> Reported in the Newcastle Evening Chronicle:
>
>
>
>
>
>
> Be sure and cancel your credit cards before you die! This is so
> priceless.
> And so easy to see happening - customer service, being what it is
> today!
>
> A lady died this last September, and MBNA bank billed her in
> October and November for their annual service charges on her credit
> card and then in December added late fees and interest on the monthly
> charge.
>
> The balance that had been £0.00, now is somewhere around £60.00.
>
> A family member rang MBNA:
>
> Family Member:
> 'I am calling to tell you that my grandmother died in September.'
>
> MBNA:
> 'But the account was never closed and so the late fees and charges
> still apply..'
>
> Family Member:
> 'Maybe, you should turn it over to your collections section.'
>
> MBNA:
> ‘Since it is two months over due, it already has been.'
>
> Family Member:
> ‘So, what will they do when they find out she is dead?'
>
> MBNA:
> 'Either report her account to the Frauds Department or report her to
> The Credit bureau, maybe both!'
>
> Family Member:
> 'Do you think God will be upset with her?'
>
> MBNA:
> 'Excuse me?'
>
> Family Member:
> 'Did you just get what I was telling you . . The part about her
> being dead?'
>
> MBNA:
> 'Sir, you'll have to speak to my supervisor.'
>
> Supervisor gets on the phone:
>
> Family Member:
> 'I'm phoning to tell you, she died in September.'
>
> MBNA:
> 'But the account was never closed and the late fees and charges still
> apply.'
>
> Family Member:
> 'You mean you want to collect from her estate?'
>
> MBNA:
> (Stammer) 'Are you her solicitor?'
>
> Family Member:
> 'No, I'm her grandson'
>
> MBNA:
> 'Could you fax us a death certificate?'
>
> Family Member:
> 'No problem..'
>
> (fax number is given )
>
> After they get the fax:
>
> MBNA:
> 'Our system just isn't set up for death. I don't know what more I can
> do to help.'
>
> Family Member:
> 'Well, if you sort it out, great! If not, you could just keep billing
> her. I don't think she will care.'
>
> MBNA:
> 'Well, the late fees and charges will still apply.'
>
> Family Member:
> ‘Would you like her new billing address?'
>
> MBNA:
> 'That would help.'
>
> Family Member:
> Plot 1049.' Heaton Cemetery, Heaton Road , Newcastle upon Tyne
>
> MBNA:
> 'But, that's a cemetery!'
>
> Family Member:
>
> 'Well, what the Bl**** H*** do you do with dead people on your planet?'
>

 

[Mikefromlondon]

Believe me, each day goes by, thousands of people all over, in particular in higher authority loose their grey matter, common sense is now very rare like diamonds. makes you cringe what times we live in now.

 

[EddieM]

I'd guess they would have a certain claim on the estate but not for late charges after the time of death. Trick is to have given all ur assets away before you die, then rack up as much debt as you possibly can.

 

[Peter1919]

The bank people spoken to in that convo are idiots, banks have a specific department to deal with accounts belonging to people who have died and the grandson should simply have been transferred to them.

 

[Bodgeitandleggit]

To me this is just another way to get more money out of folks.....as his grandmother has died they will try to claim something form the estate from the family..............every one of these companies are the same,common sense and discretion does not matter.....all that matters is MONEY MONEY MONEY

 

[Brigadier]

You're giving them too much credit, bodgeit - there are many very stupid people out there!

 

[longdogs]

I don't need to worry. My bank has already done it for me