Hi Guys
I need to change the outside handle on my front door to a lever type. It is a split spindle type. The (fensa) company that installed the door 4 weeks ago came and changed it to lever/lever. However, it is now a back door type arrangement with no night latch. It is of the single spindle type which means for security the door has to be locked from the inside every time.
Is it possible to change the pad to a lever whilst retaining the night latch/ split spindle? My wife struggles to lock/unlock the door using the pad handle, The lever would give her umm - more leverage.
The handle type was never discussed with the salesman when we placed the order.
Is it reasonable to expect the company to do this for free? They wanted to charge £120 + VAT. Eventually my wife agreed a £30 cash payment.
Unrelated to this i would like to know how long it takes to receive the fensa registration certificate from the company?.
Hope this makes sense.
Cheers
I need to change the outside handle on my front door to a lever type. It is a split spindle type. The (fensa) company that installed the door 4 weeks ago came and changed it to lever/lever. However, it is now a back door type arrangement with no night latch. It is of the single spindle type which means for security the door has to be locked from the inside every time.
Is it possible to change the pad to a lever whilst retaining the night latch/ split spindle? My wife struggles to lock/unlock the door using the pad handle, The lever would give her umm - more leverage.
The handle type was never discussed with the salesman when we placed the order.
Is it reasonable to expect the company to do this for free? They wanted to charge £120 + VAT. Eventually my wife agreed a £30 cash payment.
Unrelated to this i would like to know how long it takes to receive the fensa registration certificate from the company?.
Hope this makes sense.
Cheers