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Looking at the picture he needs new handles as Interior looks like a pz92 but exterior is a pz of 68mm. The gearbox have two holes for the spindle, the upper hole will not disengage the latch , hence it appears locked when exiting ( ot isnt actually fully locked though , as you'd need a shamrock for that and they dont do them with normal handles )You dont need a new handle - just the spindle. Its the square shaft that goes through the door yours is in 2 half's that independently spin - you need to swap for a solid one he needs new handles as well ,as Internal will.be a pz of 92 , external a pz of 68. In this case the gear box has two holes for the spindle
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