- Joined
- 31 Aug 2005
- Messages
- 4,064
- Reaction score
- 369
- Country
We have had a bit of an ongoing issue, he's been late delivering the window frames, and now every excuse possible for the glass, scratched 3 times, lorry crash, you name it, i just can't believe Pilkingtons from Northampton have been that negligent, are they?
Problem was, after they fitted the frames i paid in full the oustanding balance, because previously i used him to fit all the windows on the front of the house before and the glass DID follow the day or so after.
Now one of the fitters is injured and can't lift the glass, i work away from home now n again, and no windows means the security of the house is compromised, my partner and child have had to leave the house on several occasions due to noises and being scared at night, they never even offered to board up the window area, well they did but it didn't happen. Of course my heating bills have shot up etc.
Ive had enough of the excuses, and wish to take action, what can i do? I deserve compensation for this. It's not on. I don't want other people to be messed about like his company has done to us.
Any guidance or advice most appreciated.
Problem was, after they fitted the frames i paid in full the oustanding balance, because previously i used him to fit all the windows on the front of the house before and the glass DID follow the day or so after.
Now one of the fitters is injured and can't lift the glass, i work away from home now n again, and no windows means the security of the house is compromised, my partner and child have had to leave the house on several occasions due to noises and being scared at night, they never even offered to board up the window area, well they did but it didn't happen. Of course my heating bills have shot up etc.
Ive had enough of the excuses, and wish to take action, what can i do? I deserve compensation for this. It's not on. I don't want other people to be messed about like his company has done to us.
Any guidance or advice most appreciated.