ERA hook lock not locking

[elsmore1]

Hi,
I have an era lock that seems to be of the type with 2 hooks, that works by pushing up door handle, which engages 2 hooks into holes in frame and also a middle block that looks like a normal yale lock. The house was built in 2008. At the moment I cannot turn the door handle up far enough to be able to turn the key to lock it.

When I turn the handle the hooks pop out but just cant turn it enough, I oiled it before and managed to get it working again, but this time it looks to be not budging even with oil.

If I unscrew the door handle and lock area what can i expect to see and will the problem be in the lock or the mechanism along the length of the door? I am guessing the problem is with the lock are by handle.

Many thanks

 

[crank39]

Try lifting the handle and turn the key, as if you are locking the door but do it with the door open..........does it work?

If so it sounds as if the door has dropped a touch, is a pvc or composite/steel faced door?

 

[elsmore1]

I have tried to lock door with key when door is open, and still does not lock so it is not to do with the door frame.

I managed to lock it just by trying lots of times and will use the back door until I know how to fix or until I can afford a locksmith.

thanks

 

[placeborick]

Did you ever fix this? Locksmith Holmfirth

You can order a new era gearbox for £9 from trade suppliers.

Take around 20 mins to get mech out the door and replace.

You may also want to adjust the door to ensure its smooth operation as a stiff or unaligned door is usually the cause according to my locksmith cannock

Locksmith based in Sheffield