Grill pan --- no handle --- Health and Safety?

[zetland76]

Hi,
Recently bought a built in oven from a well-known retail chain and complained that the grill pan had no handle. The sales person said it was a health and safety issue.
I've searched the net and even emailed the Health and Safety Executive but no where can I find reference to H & S and grill pans.
Have I just been fobbed off or is there a real issue. It would be nice to known before I use the old grill pan I salvaged from my old oven in my new oven.

Thanks

Mike

 

[Tigercubrider]

Sounds like a classic "fob off"
I hate it when H&s is used as an excuse

Isn't one shown in the book?
What make?
I would contact the manufacturer

 

[Nozzle]

You'd think it's a H&S issue to NOT have one - what with having to pick up hot metal that has been sat a few inches away from a grille element 'n' all. Take the issue back to the shop; take the goods back if they don't play ball.

Nozzle

 

[Echo the husky]

What make/model was the oven? A grill pan without a handle sounds useless.

 

[foxhole]

Did you have any spare parts you don't recognise, some ovens have grill pans with separate handles. Allow you to keep the grill pan in place without the handle obstructing.May have been missing and shop have know idea the handle is a loose item.