Morning Everyone.
I am looking for some help advice on who should be responsible for correcting a problem with my mothers boiler . It is a Grant Vortex Pro External Combi - not sure on the exact litrage but it is between 48 - 53.5 . It was installed less than a year ago but they only used for the first time June of this year ( the place was being renovated). It is in a two bedroom bungalow and runs 7 radiators + 2 bathroom radiators . The expansion vessel has failed and Grant are claiming that the boiler was too small for requirements hence it has failed and is not covered by guarantee . The plumber is saying "
The vessel at the time of fitting was deemed suitable, its charge was checked on commissioning and should work just fine.
The rate of expansion in the system for 7 radiators and the volume in the boiler with the static head of max 1m should be taken up easily with the factory fitted vessel"
My father has pointed out that ever since they started using it in June he has constantly had to go out and repressure the system .
I don't see that my parents should have to sort this out - whose responsibility is it?
Unfortuantely I really dont understand the workings - bars , litrage etc though I am beginning to get a better picture.
All help advice greatly appreciated
thanks
Simon
I am looking for some help advice on who should be responsible for correcting a problem with my mothers boiler . It is a Grant Vortex Pro External Combi - not sure on the exact litrage but it is between 48 - 53.5 . It was installed less than a year ago but they only used for the first time June of this year ( the place was being renovated). It is in a two bedroom bungalow and runs 7 radiators + 2 bathroom radiators . The expansion vessel has failed and Grant are claiming that the boiler was too small for requirements hence it has failed and is not covered by guarantee . The plumber is saying "
The vessel at the time of fitting was deemed suitable, its charge was checked on commissioning and should work just fine.
The rate of expansion in the system for 7 radiators and the volume in the boiler with the static head of max 1m should be taken up easily with the factory fitted vessel"
My father has pointed out that ever since they started using it in June he has constantly had to go out and repressure the system .
I don't see that my parents should have to sort this out - whose responsibility is it?
Unfortuantely I really dont understand the workings - bars , litrage etc though I am beginning to get a better picture.
All help advice greatly appreciated
thanks
Simon