I am looking to install a mains water softener at my property as i live in a hard water area and my kids have skin condition. I was at John Lewis looking at washing machine and dishwasher when the sales member of staff made me aware that water softener's should not be used on washing machines / dishwashers as they can make them faulty, especially in washing machines as they had recently experienced 4 washing machines becoming faulty as they had created to too much foam and bubbles in the washing machine. The member of staff then advised me that as this was due to the water softener creating the problem it invalidated the warranty.
I would like to know whether anyone else has had problems or knows of this problem. My understanding was the whole idea and concept of water softener is to reduce chalk and limescale build up and that by using a water softener it would do the same job as the calgon tablets that you add to the washing machine.
I would like to know whether anyone else has had problems or knows of this problem. My understanding was the whole idea and concept of water softener is to reduce chalk and limescale build up and that by using a water softener it would do the same job as the calgon tablets that you add to the washing machine.
