I had a 'Open Reach' master socket fitted by BT earlier in the year.
Everything has been perfect until 2 days ago.Phones/broadband stopped working. First thing was I removed the lower frontplate of the MS and plugged straight into the (inner) socket...everything perfect.Plug back in frontplate..nothing...everything dead. I have now replaced the frontplate...still as before.I have 3 'extension sockets' around the house hard wired, ie there are 2 wires inside the frontplate connected to terminals..these are still ok.Is it possible that if something went wrong with one of the extension sockets dotted around the house that this would render everything dead as im seeing. (Note the first we knew about this was when the router packed up ...which is connected to one of the extension sockets rather than the MS) I don't understand what else it could be as none of the actual wiring/ sockets have been touched......Help!!!
Everything has been perfect until 2 days ago.Phones/broadband stopped working. First thing was I removed the lower frontplate of the MS and plugged straight into the (inner) socket...everything perfect.Plug back in frontplate..nothing...everything dead. I have now replaced the frontplate...still as before.I have 3 'extension sockets' around the house hard wired, ie there are 2 wires inside the frontplate connected to terminals..these are still ok.Is it possible that if something went wrong with one of the extension sockets dotted around the house that this would render everything dead as im seeing. (Note the first we knew about this was when the router packed up ...which is connected to one of the extension sockets rather than the MS) I don't understand what else it could be as none of the actual wiring/ sockets have been touched......Help!!!