We always take live from pin 3 on the boiler, and return sw/L to pin 4.
However, this is not the problem. It purely stops the ext controls backfeeding the boiler electronics and on off switch - and the 4 series is not fitted with an on/off switch anyway!
The HW off from pin 1 of the prog should select HW only on the valve, via the cylinder stat. Most problems with 3 ports are incorrect cyl stat wiring.
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