HP Deskjet 3050 wireless issues

[Redhotferrari]

Hi, Hope someone can help ASAP please!!!!!! Have a Deskjet 3050 wireless printer, which i have tried all ways of installing, but cant get it to print wireless. I have a Compaq laptop with wireless, Belgin Wireless router, I can see the network on the laptop, no probs and thats how i connect to internet. When i go through the wireless menu on the printer itself it shows up as connected to my network with excellent signal strength, and I can print out the reports showing all is well that end.



I can see my network on the laptop and can also see the printer, although not sure if its as i installed over USB connection initially.



I can print when connected through USB



Any help would be appreciated.



I am running Windows 7 BTW



Many thanks


Rob
....

 

[JeffSergeant]

Some troubleshooting, to see if it's really seeing the printer:

on the status report, they normally give you an IP address, something like 192.168.0.3 or 10.0.0.3 . Try pinging the printer to see if it's really on the network, if you dont know how:

Go to start, run, and type

cmd

then press enter

you should get a black window with text in it

type PING then the IP address, EG:

PING 192.168.0.1

If you get 'no response' or 'host unreachable' or something similar, check if your PC and printer have similar IP addresses, type:

"IPCONFIG" and look for 'IP address' here too, post that along with the IP address of the printer (all internal addresses, so no privacy concerns)


If the ping does come back with responses, then it's probably just not setup on your computer to print over the wireless, (it's just looking on the USB port, not on the network) in which case the first thing to do would be to read the manual, I could tell you how to set it up from scratch but the manual might tell you an easy/fast way that applies to that printer. If not let us know.

 

[Redhotferrari]

Thanks for the help with this one. Have done the IPconfig and ping to printer. Printer IP is 192.168.2.2 which ping is not reaching it.

info from dos prompt on both ping and config are

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Rob>ping 192.168.2.2

Pinging 192.168.2.2 with 32 bytes of data:
Reply from 192.168.2.10: Destination host unreachable.
Reply from 192.168.2.10: Destination host unreachable.
Reply from 192.168.2.10: Destination host unreachable.
Reply from 192.168.2.10: Destination host unreachable.

Ping statistics for 192.168.2.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\Rob>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Link-local IPv6 Address . . . . . : fe80::55d3:bbc9:2cc4:c69f%13
IPv4 Address. . . . . . . . . . . : 192.168.2.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:10f1:266d:a9f6:fc28
Link-local IPv6 Address . . . . . : fe80::10f1:266d:a9f6:fc28%18
Default Gateway . . . . . . . . . : ::

Tunnel adapter isatap.{FAEDB9F4-EA9F-421A-A918-BB50EF2F697B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\Rob>

When setting up the priner I set up as USB as the book said, then tried to set up over wireless as the book says, by connecting via USB to gather wireless info etc, but it cant complete setup as it cant find the printer when the usb is not connected.

Any thoughts?

 

[JeffSergeant]

Well, if you can't Ping it, then it's not properly connected to the network, which explains everything you're seeing.

It'll be a problem in the wireless or network settings on the printer somewhere, The most likely cause is that you got the wireless key wrong when setting it up (assuming you have one?) depending on the type of security, sometimes devices will show as connected even though the key's wrong, but not be able to communicate with anything else on the network.