Ideal Boiler not Working..Please Help :(

[Aaliya]

Hi

My Ideal isar HE24 has stopped working

My handyman managed to stick a nail through a central heating pipe (under the floor boards) last night and as a result the boiler leaked out all the water and eventually started making strange noise overnight. I didn't manage to turn off the boiler last night and today he managed to locate the leak and i had it fixed by a plumber. Unfortunately when trying to switch the boiler back on, i get the display flashing between "0" and 3 horizontal lines (cant work out if that is an "E" or a "3" because there is no vertical line on either side of the 3 lines).

The plumber tried to work out the fault but was unsuccessful. When switching on, you hear a switch click but then nothing else comes on apart from the display flashing between "0" and 3 lines. He tried the reset button, switched the boiler on/ off from mains switch, trying to start when running hot water etc and nothing.

Can someone please please help as its freezing cold and i cant do without heat and hot water or too long

thanks so much in advance to the great helpers in this forum!

Aaliya

 

[gas_man_gaz]

means its overheated, have ya refilled to 1bar n pressed the rset button?

 

[Aaliya]

thx for the reply gaz, yes was refiled, the gas supply is fine too.

 

[gas_man_gaz]

what happens wen you reset it?

 

[Aaliya]

i just went and tried. this is what happened...

it was off from the main supply
when i switched it on the heater light actually came on (which it didnt about an hour ago and i heard water going into the boiler (without me doing anything)
then it stopped and display went to "d"
i tried switching thermostat on/ off a few times...nothing happened
reset button does not do anything at all, no response, stays on "d"


so it is behaving differently to how i originally described it in first post (which was the actual case an hour ago)

thanks again

 

[Agile]

Which model of Ideal boiler?

Whats the pressure on the boiler now?

Why do you employ a plumber who cannot deal with simple plumbing problems?

Are you in Coventry?

Tony

 

[gas_man_gaz]

have another read tony

d means its trying to fire for hw (preheat). it might be airlocked, turn the stats down on the boiler n keep the ch on (on the timer/stat).

 

[Agile]

Hi

The plumber tried to work out the fault but was unsuccessful. When switching on, you hear a switch click but then nothing else comes on apart from the display flashing between "0" and 3 lines. He tried the reset button, switched the boiler on/ off from mains switch, trying to start when running hot water etc and nothing.

Aaliya

I have read it again and I come up against the same problem. She employs a plumber who cannot deal with a simple problem even though he is there in front of the boiler!

Why employ someone who cannot sort simple problems?

 

[gas_man_gaz]

Hi

My Ideal isar HE24 has stopped working

i was referring to what boiler shes got, the other bit i agree with. to add to the criticism to the people shes employed, i would also say the handyman doesn't sound very handy

 

[Aaliya]

hi gaz

can u pls elaborate? it seems it was "trying to start" but didn't quite get there. u mean turn down target temp on thermostat?

thx again

have another read tony

turn the stats down on the boiler n keep the ch on (on the timer/stat).

 

[Aaliya]

hi Again to anyone else who may be able to help please....?

->> i had the boiler off from the mains overnight
->> i switched it on this morning, it tried to start again with the burner coming on, i heard some water slushing around inside, a couple of clicks but after about 1 minute it went off. i had the thermostat off in all this time
->> i then switched on the thermostat, it made the noise to suggest it was gonna come on but then displayed the "L9" error.
->> i hit the reset button and then it went into (and stayed in) flashing between "0" and three horizontal lines mode.

thanks in advance as always everyone!

Aaliya

 

[adlplumbing]

ethier pump gone or the heat has or you got problem with the over heat stat

 

[Aaliya]

hi

what is the best way to pinpoint which exact part is the actual problem without changing each one? btw, by "heat" i assume u mean heat exchanger?

thx again

ethier pump gone or the heat has or you got problem with the over heat stat

 

[misterdubya]

Tony, your not really helping here are you?

Can't you go and find a restaurant that needs reviewing?

 

[Aaliya]

now when i switch on and off, it just flashes "0" and 3 horizontal lines, nothing else is happening now