Ideal Sprint Rapide RS75N (No Hot Water)

Joined
13 Mar 2016
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United Kingdom
Hi

I am without hot water at home, Our boiler stopped working overnight on Friday, so I checked the pilot light was lit, which was fine, but still no hot water, boiler also wasn't firing up on turning on heating or running hot tap. We are with a well known Gas company for cover, who came out yesterday, did a service and looked at why we aren't getting any hot water or heating. I cannot recall what he said exactly as it went completely over my head (Jargon), but basically he said there is a part that needs replacing to fix the issue, however this is now obsolete and we would need a new boiler, We are booked in for a quote next week. He has somehow managed to get the boiler to work for the central heating, which is now working fine, all radiators okay etc, but not for hot water.

I just wanted to ask what I should do next, and what possibly may be the cause, and if a new boiler is actually needed or this is repairable. I have read online it could be the diverter? Which is something that apparently can be replaced.

Regards
 
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