The inner pane of a rooflight recently shattered for no apparent reason. There is no damage to the outer glass.
They were manufactured and installed by the same company, 3 years ago. They are refusing to
even speak to me on the phone. This is quite a large panel - around 1.5m square. ANd it's one of three in a row - the other two are intact.
The original glass manufacture mentioned a five-year warranty - but lacks details.
Do I have any rights here? Insurance likely to cover? What causes this?
Grateful for any help. PRetty glad no one was beneath it when it went!
They were manufactured and installed by the same company, 3 years ago. They are refusing to
even speak to me on the phone. This is quite a large panel - around 1.5m square. ANd it's one of three in a row - the other two are intact.
The original glass manufacture mentioned a five-year warranty - but lacks details.
Do I have any rights here? Insurance likely to cover? What causes this?
Grateful for any help. PRetty glad no one was beneath it when it went!