Hi there
Had a Valiant 937 combi installed 2/2011. Had problem with heating as it would come on when off. Valiant came and said it was the diverted valve which was replaced. Problem returned and the circuit board was replaced.
They also said that because the flue is angled and is joined where it goes straight up and out the roof in the roof cavity it did not meet regs and I needed a access panel. I queried this with the installer and he said that my boiler would turn off if a leak occurred so nothing to worry about.
Unfortunately the same problem with the heating has returned. Valiant will not come out unless I put an access panel in and my installer said that this was not part of the installation and says it's down to me.
What do heating engineers think? Am I being unreasonable to expect my installer to do this at his expense..?
Thanks
Had a Valiant 937 combi installed 2/2011. Had problem with heating as it would come on when off. Valiant came and said it was the diverted valve which was replaced. Problem returned and the circuit board was replaced.
They also said that because the flue is angled and is joined where it goes straight up and out the roof in the roof cavity it did not meet regs and I needed a access panel. I queried this with the installer and he said that my boiler would turn off if a leak occurred so nothing to worry about.
Unfortunately the same problem with the heating has returned. Valiant will not come out unless I put an access panel in and my installer said that this was not part of the installation and says it's down to me.
What do heating engineers think? Am I being unreasonable to expect my installer to do this at his expense..?
Thanks
