The catch on our loft hatch broke so we have bought a replacement, same size and same make as the existing one but a different model as the existing one was old. We have removed the old hatch and the new one fits quite snugly but the issue we have is the door will not lose properly and lock. The only way we can make it shut and lock is by dropping the opposite end by about half an inch which obviously leaves a gap. How can I resolve this. Total novice so apologies if this appears an easy question to some.
Any advice is greatly appreciated.
Any advice is greatly appreciated.