Morning,
Ive just had a new composite front door fitted which has the winkhaus AV3 slam shut locking system. Upon installation the installer found the middle latch not engaging and said the daytime latch locking system was not engaging properly so would order a replacement and come back to fit it.
I trust him to do this however I have since looked at the door and frame, and found to deadbolt will not engage fully. I can see the keep in the centre of the frame is fitted about 10mm too low in comparison to the door lock so the latch and dead bolt hit the front of the keep and do not go into the recess. I then measured the top and bottom locking hooks and found the keeps are mounted so that the hooks only go into the middle of the recess and do not actually hook over the bottom lip
Before I formally raise this with the installer I wanted to check if the top and bottom keeps/hooks are correct.
I personally believe all 3 keeps have been fitted incorrectly by the factory and would possibly cause issues should an insurance claim arise in future.
If they are too low, what are my options? Can they be moved sufficiently without leaving an cosmetic damaged and will they be secure? r will I require a while new door/frame?
Sorry for rambling
Tony
Ive just had a new composite front door fitted which has the winkhaus AV3 slam shut locking system. Upon installation the installer found the middle latch not engaging and said the daytime latch locking system was not engaging properly so would order a replacement and come back to fit it.
I trust him to do this however I have since looked at the door and frame, and found to deadbolt will not engage fully. I can see the keep in the centre of the frame is fitted about 10mm too low in comparison to the door lock so the latch and dead bolt hit the front of the keep and do not go into the recess. I then measured the top and bottom locking hooks and found the keeps are mounted so that the hooks only go into the middle of the recess and do not actually hook over the bottom lip
Before I formally raise this with the installer I wanted to check if the top and bottom keeps/hooks are correct.
I personally believe all 3 keeps have been fitted incorrectly by the factory and would possibly cause issues should an insurance claim arise in future.
If they are too low, what are my options? Can they be moved sufficiently without leaving an cosmetic damaged and will they be secure? r will I require a while new door/frame?
Sorry for rambling
Tony