Hi, we have just moved in to a new build home which has a range cylinder upstairs, a gas boiler and honeywell st9400c downstairs. I had the hot water set to continuous but when I had a shower this morning it was cold and now I cannot get the hot water on - can someone help me please
New home and no hot water
- Thread starter KandG
- Start date
There will be an immersion heater switch somewhere near the tank. Switch it on and you should have a tank of hot water in about 90minutes.
Is the gas on for the boiler. Is the boiler set to come on?
Is the gas on for the boiler. Is the boiler set to come on?
There should be a thermostat on the side of the cylinder (possibly behind a plastic cover) - make sure this is set to a sensible temperature such as 60C.
Of course in a new build, there is every possibility that the system has been installed wrongly and never worked.
If it still won't work, contact the builder/installer of the system and get them to fix it. There should be some kind of warranty on it.
Of course in a new build, there is every possibility that the system has been installed wrongly and never worked.
If it still won't work, contact the builder/installer of the system and get them to fix it. There should be some kind of warranty on it.
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