new hotpint washing machine

[awaitcall]

My previous was LG 7kg direct drive washing machine

Iv bought a new hotpint 8kg washing macine so yoy can get extra load in but its narroer than the LG and actually takes about 3/4 load of the LG machine

Realy disapointed with the buy. Is ther anything i can do ie complain to get it changed

 

[Diyisfun]

How long have you had it?
If only a few days ask the shop

 

[awaitcall]

Bought it on boxing day

 

[fidom]

Hotpoint are a load of rubbish anyway these days. I think there might be a "cooling off period" in which you can change your mind and get a refund but it depends on the circumstances:

http://whatconsumer.co.uk/cooling-off-and-cancellations/

 

[JohnD]

Iv bought a new hotpint 8kg washing macine so yoy can get extra load in but its narroer than the LG and actually takes about 3/4 load of the LG machine

Just to check

you say the new one is rated at 8kg which is 3/4 the load of the old one

so the old one was rated at 12kg?

Or do you just mean you used to overstuff the old one?

 

[awaitcall]

The old one was 7kg. On this new 8kg compared to 7kg you get about 3/4 the load so the drum is alot smaller than the old one.

Spoke to currys and the told me that tbe will speak to hoover and get bak to me

 

[JohnD]

have you weighed the amount that will fit in?

does the manual say half that weight of synthetics?