New Tarmac puddles

Joined
20 Dec 2011
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Location
Yorkshire
Country
United Kingdom
Had the drive tarmac'd a few weeks ago(large firm). It's a large area, 200sqm+ with a strip drain down the center. One side is fine, but the other side has some dips which is creating *extremely* large puddles, it's stopping the water getting to the drain(there was a fall). The puddles aren't deep but they're so big, when it rains one side of the drive is covered with sitting water.

My question is, what is 'acceptable' with tarmac as regard flatness? and should I get the firm back to put it right?
 
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As I said, they're a large surfacing firm so I've contacted them and sent them pics. One side was laid by hand, the other by machine. It's the side that was machine laid that dips a fair bit in the middle holding a lot of water. I just don't know what they'll offer to do.

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