Did you install the hive inplace of your thermostat ?
If so you still have your oringinal time clock connected in line with the hive.
This means that the time clock needs to be on for the hive to work. If the time clock is off you won’t get any control on the hive and it’s pointless having the hive.
The hive is designed to replace the old time clock so the old time clock needs to be disconnected and the hive put in its place.
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