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Nightmare customer

If that job is finished, she should cough up.

I had payment terms on my estimates, quotes and invoices.

Occasionally, there were late payments but mostly things went OK.

As for the tools, she should not withhold your access to them.
 
Just tell her you have hurt your back and will be on the next job once you have recovered. ''In the mean time can you pay me up to date please''
 
Always be wary of customers who’ve fallen out with previous tradesmen. It’s not always their fault, the customer could be a complete fruit loop as it looks like yours is unfortunately.
 
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