No TV picture, is that due to an arial or digi-box failure?

3 Sep 2011
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United Kingdom
Using freeview, my TV picture suddenly froze, I tried other channels but found no reception. I attempted to retune my digi-box but it said no channels detected, check arial. The reception here is good so my ariel is inside the roof, so I doubted that was the problem, so I tried an indoor ariel and that gave the same result, ie check ariel. However, while the digi-box is searching, at 54%, 62%, 66%, 70% and 80% of the search it registers between 80 to 95% for signal strength and between 95 to 100% signal quality. Does this indicate that the there is a signal there and that actually the digi-box is faulty?

I think that I have noticed before that it does not pick up any signal until after 50% of the search is complete.
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Rather than just retuning, try a "first time" install. This will wipe the memory of the existing channels. Let us know how you get on.
Thanks but I was only able to do an auto tune or manual tune.

However, I bit the bullet and bought a new Nikkai from Maplin and I now have a TV picture that appears brighter and clearer than the old Philips unit, so it must have been faulty.

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