Noise on phone line

[Paulmcfadyen]

Hi,

I recently switched my phone line from BT to a LLU provider. Voice calls working as normal, however I have dial-up equipment for work data transfer and the connection on this frequently fails/drops for no reason since transferring my line.

Is there any solution? Is this a fault on the LLU provider's network or are such lines just less reliable for this type of call?

Many thanks for your advice...

 

[saxondale]

which provider?

 

[Paulmcfadyen]

Tiscali

 

[saxondale]

thats what the`re like - its the price you pay for cheap BB

 

[AlanE]

Worth reading
http://www.theregister.co.uk/2008/01/28/tiscali_pipex_migrations/

and

http://www.thinkbroadband.com/news/3379-details-behind-tiscali-migrations-leaks-from-inside.html

 

[TicklyT]

The codecs used for voice calls are usually capable of recognising modems, de-modulating the signal and transmitting the raw data rather than the modulated signal.

I suppose using a dial-up modem on a broadband-enabled line is anathema to the service provider, so they may not automatically provide for it. The modem signal may then have to contend with things like a variable network propagation delay over the network, or a selection of different provider's networks, that is not a problem for voice, but will force modems to re-train, and possibly even drop their connection.

 

[plugwash]

did you let the LLU provider also switch your phone as well as your broadband to thier network?

 

[Paulmcfadyen]

did you let the LLU provider also switch your phone as well as your broadband to thier network?

Yes