I have a Vaillant central heating system. It's 10 years old, tried calling the support helpline but the number doesnt exist anymore.
Gas credit ran out, and the heating went off, so I activated the emergency credit and pushed the black button on the boiler thingy and the heating came back on. Great. So I went to work, came back home and it's stone cold again. I still had plenty of emergency credit left (at least £4.50).
I assumed it wouldn't come back on because it was emergency credit, so I put £10 credit back on the card and pushed the black button on the boiler thingy but same thing kept happening... It would make a noise, and the black button would pop back out then an orange light appears. What that orange light means, I don't know. I tried turning the boiler off and back on again, but same thing happens.
Parents said I didn't have to touch the control panel controlling the heating in the kitchen, and from looking at it, it looks like the heating is on ok. They said just to push the black button if it goes off. They said the gas credit would last me 2 weeks (it lasted 1). But I have plenty of credit now, so what's going on?
Gas credit ran out, and the heating went off, so I activated the emergency credit and pushed the black button on the boiler thingy and the heating came back on. Great. So I went to work, came back home and it's stone cold again. I still had plenty of emergency credit left (at least £4.50).
I assumed it wouldn't come back on because it was emergency credit, so I put £10 credit back on the card and pushed the black button on the boiler thingy but same thing kept happening... It would make a noise, and the black button would pop back out then an orange light appears. What that orange light means, I don't know. I tried turning the boiler off and back on again, but same thing happens.
Parents said I didn't have to touch the control panel controlling the heating in the kitchen, and from looking at it, it looks like the heating is on ok. They said just to push the black button if it goes off. They said the gas credit would last me 2 weeks (it lasted 1). But I have plenty of credit now, so what's going on?