Hi all,
We have new boiler fitted 12 month ago Worcester Bosch 30CDi by the approved Bosch installer with 7 yr guarantee. Bailer has failed us about a week ago during service. Bosch engineer came and replace the pump and indicated that pump has failed due to sludge and recommended powerflush. He have shown me a pump and indeed it was dirty black and water left after in sink was black as well.
Anyway the guy who have made an installation last year advises and promise that the system was cleaned there was X100 used and there is definitely not a sludge problem as he have cleaned Magnaclean during service and it was “not bad” and advised me that the some black water in pump etc is fine and normal.
I have drained a bit of water to test it using simple pH strips and it came up brownish with the pH result of 9+.
Can anyone advise if indeed the symptoms, water and pH result indicate sludge problem and powerflush is definitely required or is it absolutely normal and pup failure was just a pump failure no caused by sludge.
Many thanks
We have new boiler fitted 12 month ago Worcester Bosch 30CDi by the approved Bosch installer with 7 yr guarantee. Bailer has failed us about a week ago during service. Bosch engineer came and replace the pump and indicated that pump has failed due to sludge and recommended powerflush. He have shown me a pump and indeed it was dirty black and water left after in sink was black as well.
Anyway the guy who have made an installation last year advises and promise that the system was cleaned there was X100 used and there is definitely not a sludge problem as he have cleaned Magnaclean during service and it was “not bad” and advised me that the some black water in pump etc is fine and normal.
I have drained a bit of water to test it using simple pH strips and it came up brownish with the pH result of 9+.
Can anyone advise if indeed the symptoms, water and pH result indicate sludge problem and powerflush is definitely required or is it absolutely normal and pup failure was just a pump failure no caused by sludge.
Many thanks