Pre filtered master socket disabled my other sockets

[jhunek]

Hi,

The socket which was a mastered was fixed by a OpenReach engineer about 6 months ago and a new, pre filtered face was installed (that was done as a attempt to address some of the connection issues). Things were all fine until now, when we have to move the office to a different room.
It seems, that with the new socket, we can not use all other sockets in the house to connect the router (phone is working fine in other sockets).
The main socket is located in the room, that now is being turned into nursery for our new baby so we do not want the router to be based there. Plus we have some desktop computers with no wireless card than need ethernet cable, and other laptops that use VPN and work best if wired - so we need the router to be located close.

Any idea what could I do? How to enable other sockets again? I really do not need that master socket pre filtered any more...

Please advice,

Joanna

 

[TonyW2]

There are several ways of solving your problem. None are difficult, but depends on what you have and what will satisfy you.
Look at the front removable part of the master socket.
This will have a broadband socket (jack) and a telephone voice socket, on the front-------on the back, does it have an A&B connector available , plus 2345 IDC connections, (push-in wires) or only the 2345 connections.?

Secondly, is there a spare color pair of wires in the cable that is currently connected to the 2345 IDC block?