reflector said:
I am not an expert and would have appreciated a more helpful polite replying asking me to provide more information.
When you buy something, or use something for the first time, do you take the time and trouble to find out how to use it, so that you don't break it or injure yourself?
Assuming that you do (at least sometimes) take care with the things you spend your money on, then why is this forum any different?
Are you treating it differently because it's free? If so, how do you think that affects the people who would be giving you free advice?
Did you read other posts to see how other people describe their problems?
Did you look for instructions that tell you what information you need to provide?
If you looked but couldn't find instructions, did you Email anyone, asking for help?
It appears that you did none of those things. And yet you're asking us to put more effort into solving your problem than you're willing to. FFS.
If you want to start again, and present the information that's needed, then you'll find people will still be happy to help. Please read the following sticky topic first:
before you ask a question please read this