Great advise Simon
We do need to counter the NHBC report, i don't think this is going to take much effort though. They will dig their own hole by the bits of their report you have put above.
Sid Bourne is expensive by all means contact him but do what Simon and i have said then it will not go to court and no need to get Sid involved. If your have really had enough of it and want to sit back, put your feat up and make the builders pay more then this is the best option.
The filling out of the county court forms and just sending them to the builder with a letter backing up is wonderful i have done this a few times with non paying customers and it always works.
If you need an opinion from an expert just ask and i will put it in a letter and i'm sure i could get one or two from my suppliers for you.
I would not give the builder the opportunity to put your floor right though, not now, if it was when the problems first occurred then yes but your years down the line of living with his mistakes and excuses. You don't have to use him.
You can do this by your self, you have come here for good advise (help is here all the time) all you have to do is write the letters that have been suggested.
It may take one or two letters with the threat of county court and I know you will get the right ending and soon have a lovely wood floor!
Were you in the house or do you remember the floor being fitted, in particular the acclimatisation of the wood? The wood needs to be on site for two weeks before fitting with the heating gradually turned up when underfloor heating is concerned. This is very important and is another thing that could make a stronger case against the builder.
We do need to counter the NHBC report, i don't think this is going to take much effort though. They will dig their own hole by the bits of their report you have put above.
Sid Bourne is expensive by all means contact him but do what Simon and i have said then it will not go to court and no need to get Sid involved. If your have really had enough of it and want to sit back, put your feat up and make the builders pay more then this is the best option.
The filling out of the county court forms and just sending them to the builder with a letter backing up is wonderful i have done this a few times with non paying customers and it always works.
If you need an opinion from an expert just ask and i will put it in a letter and i'm sure i could get one or two from my suppliers for you.
I would not give the builder the opportunity to put your floor right though, not now, if it was when the problems first occurred then yes but your years down the line of living with his mistakes and excuses. You don't have to use him.
You can do this by your self, you have come here for good advise (help is here all the time) all you have to do is write the letters that have been suggested.
It may take one or two letters with the threat of county court and I know you will get the right ending and soon have a lovely wood floor!
Were you in the house or do you remember the floor being fitted, in particular the acclimatisation of the wood? The wood needs to be on site for two weeks before fitting with the heating gradually turned up when underfloor heating is concerned. This is very important and is another thing that could make a stronger case against the builder.
