Pull out tap lever in wrong position.

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26 Apr 2024
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Hi, we have a Lycos single lever tap. According to details supplied, the lever should pull out from centre position, turn to right for hot & left for cold. However, when lever is pulled out ( from centre position) it won't turn to right and is full on hot. If moved to left, it will move approx 90 degrees to cold. I tried removing lever, it located on a square shaft but the "pull" can only be in one position. Can the cartridge be turned/centred somehow? I've noticed on pics of cartridges the inlet ports seem to be fixed, so I don't know if it can be repositioned.
Any help, advice gratefully received.
 
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Sorry, maybe I'm not making myself clear.

Can the cartridge valve be turned so tap lever is in mid position? If so, how?
 
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I think cross thread is indicating tap has been installed incorrectly .
Is it kitchen or bathroom tap?
 

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