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- 18 Sep 2020
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Hi,
I have a Pyronix Enforcer Alarm for the past 3 years, never had a problem. Couple of weeks ago It started displaying the message low wireless battery, so when setting the alarm, it was stop the alarm but it was possible to override it and still set it anyway, not ideal.
What I have done so far is:
-Replace battery in the controller unit
-Replace battery in the bellbox
-Replace all batteries in the PIR sensors.
I am still getting the low wireless battery alert and it is causing issues setting the alarm. I had a feeling the alert needs to be reset/cleared, I've logged into the controller unit with my user passcode and the master passcode and run through all the options but there is no "clear alert" option and it is still happening.
I do have a "dummy" box at the back of the house, but im 90% certain this does not link into the controller, it just flashes 24/7 intermittently.
I know my controller has a engineer code, but suspect the company I bought this from would not share with it with me, as they probably use the same engineer code on all their installs
Unfortunately I am not in a maintenance contract as it was working out too expensive for me.
Any idea's?
Update: just remembered the door has a wireless sensor with a battery as well! I'll get it changed and report back if the problem persists.
I have a Pyronix Enforcer Alarm for the past 3 years, never had a problem. Couple of weeks ago It started displaying the message low wireless battery, so when setting the alarm, it was stop the alarm but it was possible to override it and still set it anyway, not ideal.
What I have done so far is:
-Replace battery in the controller unit
-Replace battery in the bellbox
-Replace all batteries in the PIR sensors.
I am still getting the low wireless battery alert and it is causing issues setting the alarm. I had a feeling the alert needs to be reset/cleared, I've logged into the controller unit with my user passcode and the master passcode and run through all the options but there is no "clear alert" option and it is still happening.
I do have a "dummy" box at the back of the house, but im 90% certain this does not link into the controller, it just flashes 24/7 intermittently.
I know my controller has a engineer code, but suspect the company I bought this from would not share with it with me, as they probably use the same engineer code on all their installs
Unfortunately I am not in a maintenance contract as it was working out too expensive for me.
Any idea's?
Update: just remembered the door has a wireless sensor with a battery as well! I'll get it changed and report back if the problem persists.