Pyronix euro 46 V10 hybrid panel programming keyfob

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Hi I have a Pyronix euro 46 V10 hybrid panel and having difficulty programming a keyfob.(new)

Going through master menu getting to edit user-- add new user--. Empty 01

And then getting enter user code, at this point I'm pressing the lock button on the key fob as the instructions for greater then 5 secs but it's not adding on the system.

Any advice thanks
 

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Try lock , unlock then lock…I take it you do have a 32we connected to this panel ?
 
Ah thanks gave it a go and didn't work.
Just realized the whole panel and sensors are wired nothing wireless to it so might not have the 32 we connected? Could this be the problem?
 
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Thanks for pointing this out, makes sense will have to use the pyronix app for now, seems like it has got a bit more quicker and stable over the past few weeks.
 

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